Ralphael Brito (CA) :
I really regret buying this device... the charger get really really hot. The wireless adapter does not work well, just to hibernate and you have to reboot your computer. But the worst part is Samsung support: it is the WORST ever!!! I followed all the procedures they told me to fix the wireless adapter problem, just a Basic Recover.... and since then my computer just get Windows blue screen!!! I went to Customer Representative office and I got the worst service ever! Now I have a big big problem. Think 1000 times before buying Samsung!
DavidsonvilleMom (Davidsonville, MD USA) :
The computer blue screened within 5 minutes of being on! the Wifi is terrible!! I did speed test with the Samsung and did it with a 5 year old dell. . . . the Samsung barely had .49 download and only 1.4 up.... the dinosaur (old Dell) was significantly higher. WAY to much money for a computer of this price. I like that it is quiet and cool sitting on my lap but it is going back just waiting for info from the seller. VERY disappointed.
G. Yocum "fixitgeorge" (Las Vegas, NV, US) :
After less than 3 months the Computer Died..No Video , Nothing came on.
Sent it in for repair. Warranty is 36 months both Parts and Labor and They fixed the Hardware issue and now they want to charge me to reimage and to ship it back.
I did nothing to cause the problem as it was a Hardware issue.
Then they try to get money from me when it was Samsung's fault.
Cheap service....
I like your style of writing. You break it down nicely. Very informative post. Keep up the good work.
Trả lờiXóaSamsung - 14" Geek Squad Certified Refurbished Laptop - 8GB Memory - 750GB Hard Drive
Samsung - Geek Squad Certified Refurbished 15.6" Laptop - 6GB Memory - 750GB Hard Drive